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Paul Burns

Very disappointed in the quality of the product. 10 windows were fitted and 6 are faulty. Altogether there are 14 faults and even though the order was made over 6 weeks ago the product arrived incomplete ie still waiting for the apron for the front lounge window. I cannot believe that the installer who I originally thought was good did not see some of these faults.

Paul, thank you for your comments, it’s disappointing when things don’t go to plan however I have checked with our customer service department regarding the complaints you’ve raised and I am aware that an inspection of products took place and some follow up service work was scheduled to get things back on track. Please accept our apologies- Scotia


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