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Mrs Irene Reid

Was disappointed at Windows being left filthy and chunks being taken out my bannister and mess on wall below bedroom windows that means I require a painter.
Fitters polite.

Thanks for your comments Irene. Our installers do, as a matter of course clean down the windows after installation but perhaps not to the standard you expected. In addition our contract, along with most of our competitors,  makes clients aware that we cannot guarantee against redecoration around the perimeter of the window. We are happy to look into any other concern that you may have regarding damage by our fitters.I’m also delighted to see that whilst you’ve highlighted some negative issues you’ve still rated the sales service and installation as “Excellent” and indicated that you’d be happy to use Scotia again so thank you for that.  


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