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Lynne Elliott

Peter was very respectful when he came into my home. Took offhis shoes. Gave enough info but did not over-sell.Installers just got on with the job, really polite.One comment – let customers know about cleaning windows may need. There was horrible smudges on my windows which I didn’t know how to take off. Employ your own window cleaner at Scotia to clean customers windows after installation. That would be real added value and customer care and would differentiate you frm others.

Thanks for your comments Lynne, I’ll raise with our installation manager as installers should clean windows before taking you through the operation, our apologies if this did not happen-Scotia.


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