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Joyce Selvey

The service was excellent from the salesman through the surveyor to the installers.
My complaint is that when the installers came across a problem through no fault of their own, the accounts department had not been notified and expected the account to have been settled long before the work had been completed. It would appear that there was a lack of communication. The cheque was sent on the 19th December 2014, the date of which the work was completed.

Thanks Joyce, good to see you back again and we are delighted that you are so pleased with the new installation. We take on board your comments regarding communication however our agreement makes provision for problems which can arise during the installation whereby customers make partial payment, with the outstanding amount due when the fault is remedied -thanks Scotia!


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