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Jim Dorrans & Jemma McDowall

Cannot fault the work done, very happy with my new windows, but the work was contracted for one day but ended up taking two days which we were not told about in advance. This resulted in having to take more time off work at very short notice which we are n ot happy about. On top of that we settled our bill the day after completion and then a week later a letter came in chasing us up for payment which again we are not happy about. The last two installations went really well but unfortunately this one did not.

Jim and Jemma, thank you for your feedback. All of the dates that we provide to customers are clearly marked as “estimated duration of installation” the reason for this is quite simply that we are unable to guarantee when a job will be completed. I must however apologize for the second letter coming out to you to chase payment  however most importantly  I can see that you are happy with the installation- Thanks Scotia.


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