24 HOUR FREEPHONE
0800 027 2838
Best price guaranteed for Doors, Windows & Roofline
about.jpg

J McCall

Hi at the time of writing I am awaiting an update as to WHEN a number of outstanding faults will finally be rectified , specifically I have reported  damaged windows require replacement glazed window to be replaced , incorrectly supplied faulty handles
Finally a number of both front and rear windows required render replaced or repaired.Overall and unsurprisingly I would not rate the installation a success. I would hope the outstanding maters are quickly rectified as a fail to understand why any business would live with the situation of delayed payments resulting from such a poor performance.
We are sorry to hear of the issues you have encountered however I have checked with our customer services manager and they have advised that our service engineer has been out to rectify some of the faults you highlighted and a second visit to change over some damaged glass is in the process of being organized. Whilst it’s disappointing the job was not 100% at installation, sometimes things don’t go to plan however I’m sure we’ll get there and hopefully you’ll be satisfied with the final outcome. Thanks Scotia

 


Request a Callback
Request a Brochure Get a Quote
Find us on Facebook

Email Newsletter

Sign up for our Email Newsletter Subscribe to our email
newsletter to stay up to
date with everything at
Scotia Double Glazing.
Why sign up?
Call Us Call us for a no obligation
quote on 0800 027 2838
Request a Callback Request A Brochure Get a Quote
Scotia Double Glazing are committed to double glazing excellence, Call us on 0800 027 2838