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Graham McPhail

Felt I was doing all the arranging – took too long for widow to get installed – was installed outwith the promised time – apart from that no complaints – fine job – thanks

Graham I’m glad that you are happy with the final job however I was concerned about the comments you’ve raised regarding the delay you experienced awaiting installation. Your quite correct, it was too long  and we must apologize as the job ran over the planned delivery, this was partly due to the fact that your window had to be made with an curved head and this specialist service involves sending a template of the window shape to a company who ensure that the curve is an exact match to our template. In this case it has taken longer than we anticipated. Once again, please accept our apologies – Scotia 

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