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George & Maureen Cowan

Service was very good from both sales and installation team.
One open question I have relates to unforeseen lead damage on upstairs dormer replacement discovered during installation.The old lead was not replaced but was covered with DPC . I would like confirmation in the that the DPC solution is specially covered in the guarantee. Can you comment please.

George and Maureen, thanks for your comments in relation to the recent installation , we’re delighted that you’re happy with the service from both sales and installers. I am uncertain about the query you’ve raised in relation to the lead flashing and this will need to be clarified after discussion with our Installation Manager John Templeton and the installers. I’ll ask that John  gets back to you on this however it’s likely to be into next week as he is out for the remainder of today (Friday)- Thanks Scotia 


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