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David & Anne Weir

Jim Ward was very easy to deal with. He answered our questions and put us at ease. Unfortunately I had to go out when the installers were working. They were efficient and got on with the job. My husband has noticed an internal beading on the door has a poor mitre. I was contacted by the plasterer to find out what stage the job was at. I feel your continuity is lacking. I also had difficulty getting through on the phone. Everyone I spoke to on the phone were very friendly and efficient. The plasterer made a excellent job and would recommend his work.

Thank you David and Anne, we’re delighted that you are so pleased with the job however I can only acknowledge and apologize about your frustrations with our phones. We have had some changes to our system to try and improve service for our customers however the system has failed on numerous ocassions and we are doing our best with our suppliers to get it fixed and have it working. Thanks Scotia

 

 


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Scotia Double Glazing are committed to double glazing excellence, Call us on 0800 027 2838