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Customer Feedback Double Glazing Reviews

Overall Customer Satisfaction Rate is ...95.5%

SALESMEN scores from our client ratings: 95%
INSTALLERS scores from our client ratings: 96%
Based on 523 Customer Reviews
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Our Most Recent Feedback

Mrs Muir, Stewarton
May 2017

Yet again a wonderful job.

Thank you again-Scotia.

Product(s) Purchased
Windows,Doors
Why did you choose Scotia?
I have used Scotia on three of my homes over the past thirty years and they never disappoint.
Salesperson:
Jim Ward - "Excellent"

Installers:
Ryan and Greig - "Excellent"
Ronald Burkey, Glasgow
May 2017

No complaints at all.

Glad everything went well Ronald- thank you Scotia.

Product(s) Purchased
Windows,Doors
Why did you choose Scotia?
We have used Scotia on our last two properties and have been impressed with their service, including after sales issues.
Salesperson:
Raymond Newbigging - "Excellent"

Installers:
Tom and Stevie - "Excellent"
Alan Calder, Darvel
May 2017

The salesman and quality of the installation was second to none. Dealing with the office based installation co-ordinator was of a much lesser standard however, which was a niggling concern and reduced the overall experience. So much so, that I would be inclined to raise the subject when discussing the installation with acquaintances.

I’m sorry to hear that you had a few issues with installation scheduling however I’m delighted that you were so pleased with the salesman and the installation and quality of the products-Thanks Scotia.

Product(s) Purchased
Windows
Why did you choose Scotia?
I had previously been a client (conservatory). I was aware of the quality, which over-rode my concerns regarding dealing with head office.
Salesperson:
Darrel Gorman - "Excellent"

Installers:
Alan McTear - "Excellent"
Mr Bradshaw, Strathaven
May 2017

The workmen were efficient and friendly and did all we asked them to.

Glad all went well-Scotia

Product(s) Purchased
Doors
Why did you choose Scotia?
We had had work done by the company in the past and had been pleased with it.
Salesperson:
Peter Brimer - "Good"

Installers:
I Bell - "Excellent"
Mr & Mrs Miller, Stewarton
May 2017

All those involved were very good. I’m not in favour of such a limited range of options as I believe no matter how good something is there is always the possibility of improvement and and that should be reflected in any assessment hence I never choose a top option.

Thanks Mrs Miller, you are obviously a tough nut to crack regarding a top review! It  did catch my eye that you have bought from us before …..maybe top marks next time-thanks Scotia.

Product(s) Purchased
Windows,Doors
Why did you choose Scotia?
First purchased Scotia windows in the early 1990s
Salesperson:
Jim Ward - "Good"

Installers:
Ryan and Greig - "Good"
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